Privacy Policy

Privacy Policy – AVSAR

Last updated: 22 October 2026

At AVSAR, we value your trust. This Privacy Policy explains what personal data we collect when you visit or purchase from avsarclothing.com, why we collect it, who we share it with, how long we keep it, and the rights you have over it.

This policy is intended to operate in accordance with applicable Indian data protection and privacy laws, including the Digital Personal Data Protection Act, 2023, and applicable provisions of the Information Technology Act, 2000.

By using this website, you acknowledge that you have read and understood this policy.

1. Who We Are

Business name: Avsar Clothing

Registered address: 3/2885 C Paiki Plot No 9A, Paiki Plot 5, Ground Floor, Maliniwadi, Surat 395002, Gujarat, India

Email: info@avsarclothing.com

Phone: +91 87993 96106

For the purposes of applicable data protection laws, AVSAR acts as the Data Fiduciary in relation to the personal data described in this policy, where applicable.

2. Personal Data We Collect

Information You Give Us Directly

We may collect the following information when you interact with our website or place an order:

Name, email address, and phone number
Billing address and shipping address
Order details and purchase history
Account login credentials, if you create an account
Size, fit, and style preferences you share with us
Messages you send us by email, WhatsApp, or our contact form
Reviews, photographs, or feedback you choose to submit

Payment Information

Card and UPI details are collected and processed by our payment partners. AVSAR does not store your full card number, CVV, or UPI PIN. We may receive transaction references, payment status, and limited payment instrument details needed for order processing and reconciliation.

For Partial Cash on Delivery (Partial COD) orders, we may also process information about the advance payment, COD shipping charges, outstanding order balance, and payment or delivery status.

Information Collected Automatically

When you visit our website, we may collect:

IP address and approximate location, such as city-level location
Device type, operating system, and browser information
Pages and products viewed
Items added to cart and checkout activity
Time spent on the website and referring website
Cookie and device identifiers, subject to applicable consent requirements
Order and delivery status information received from our logistics partners

3. Why We Process Your Data

We process personal data for the following purposes:

Fulfilling your order: Processing payments, arranging delivery, handling returns and exchanges, and managing Partial COD payments.
Customer support: Answering questions and resolving complaints.
Account management: Maintaining your account, saved addresses, and order history.
Marketing and advertising: Sending offers you have opted into and measuring or delivering relevant advertising, subject to applicable consent requirements.
Improving our store: Understanding website traffic, product performance, and customer experience.
Security and fraud prevention: Detecting fraudulent orders, verifying transactions, and protecting our systems.
Payment and delivery reconciliation: Confirming the ₹499 advance, applicable ₹99 COD shipping charge, remaining amount payable, and delivery status for Partial COD orders.
Legal and tax compliance: Maintaining invoices, transaction records, and other information required by law.

4. Consent and Your Choices

We process personal data on the basis of consent or other lawful grounds applicable to the relevant processing activity.

Marketing communications are sent where you have provided the required consent or opted in. You may unsubscribe using the option provided in the communication.
Analytics and advertising cookies are used in accordance with applicable consent requirements and your cookie preferences.
You may withdraw consent for processing based on consent by contacting info@avsarclothing.com.
Withdrawing consent does not affect processing already lawfully carried out. We may retain certain records where required by law or necessary for legitimate operational and legal purposes, as permitted by applicable law.

Withdrawing consent may affect features or services that depend on the relevant data.

5. Cookies and Tracking Technologies

We use cookies and similar technologies for the following purposes:

Strictly necessary cookies: Supporting cart functionality, checkout, login, and website security.
Performance and analytics cookies: Understanding website traffic and page performance.
Advertising cookies: Measuring advertising performance and showing relevant ads.

Non-essential cookies will be used in accordance with applicable consent requirements and the preferences you select through our cookie banner or settings.

You may also block cookies through your browser settings, although some website features may stop working.

6. Advertising Technologies (Meta Pixel and Conversions API)

We use advertising technologies to measure the performance of our advertising on Facebook and Instagram and, where permitted, show relevant advertisements to people who have visited our store.

What We Use

We may use the Meta Pixel and Meta Conversions API to measure website activity and advertising performance.

What May Be Shared with Meta

Subject to applicable consent requirements and the configuration of our advertising tools, information shared may include:

Pages and products you viewed
Items added to your cart
Checkout steps started or completed
Purchase value and currency
IP address and browser or device identifiers
Where enabled and permitted, contact details such as email address, phone number, name, or address in hashed form for matching purposes

Hashed information is transformed into a coded format, but hashing does not necessarily make information anonymous in every circumstance.

Why We Do This

We use these technologies to measure advertising effectiveness, understand customer interactions, reduce irrelevant advertising, and reach people who may be interested in AVSAR products.

Who Receives This Information

Meta Platforms, Inc. and its relevant group companies may receive and process information in accordance with their own privacy terms. Some processing may take place outside India.

You can review Meta's privacy policy at https://www.facebook.com/privacy/policy/.

How to Manage Your Preferences

Depending on the available settings, you may:

Reject non-essential advertising cookies through our cookie banner.
Adjust your advertising preferences through https://www.facebook.com/adpreferences/.
Use Meta's Off-Facebook Activity settings through your Meta Accounts Center.
Contact info@avsarclothing.com regarding consent-based processing of your data.

We may also use Google Analytics, Google Ads, or similar tools, subject to applicable consent requirements and your preferences.

7. Who We Share Your Data With

We do not sell your personal data.

We may share personal data with the following categories of recipients, only to the extent necessary for the relevant purpose:

Shopify: Hosting our store, processing orders, and maintaining customer and order information.
Razorpay and other payment providers: Processing online payments, including Partial COD advance payments and payment reconciliation.
Shiprocket and logistics partners: Shipping, delivery, order tracking, and delivery-status updates.
Meta Platforms, Inc.: Advertising measurement and targeting, subject to applicable consent requirements.
Email, SMS, and WhatsApp service providers: Sending transactional updates and marketing communications where permitted.
Professional advisers: Accountants, auditors, and legal advisers where required.
Government authorities: Where disclosure is required by law, court order, or valid legal process.

Service providers may process information under their own privacy terms and applicable contractual arrangements.

8. Transfers Outside India

Some service providers may store or process personal data on servers located outside India.

Where applicable, AVSAR will handle such transfers in accordance with Indian data protection law and any applicable restrictions or requirements.

9. How Long We Keep Your Data

We retain personal data only for as long as necessary for the purposes described in this policy or as required by applicable law.

Retention periods may vary according to the type of information:

Order and invoice records: Retained for the period required under applicable tax, accounting, and other laws.
Account information: Retained while your account remains active and thereafter as necessary, subject to applicable deletion requirements.
Marketing contact details: Retained until consent is withdrawn or the information is no longer required, subject to applicable law.
Website analytics and advertising data: Retained according to the settings and retention periods of the relevant service provider.
Customer support conversations: Retained for as long as reasonably necessary to resolve issues and maintain relevant records.
Payment references and Partial COD records: Retained as necessary for payment reconciliation, refunds, delivery disputes, accounting, and legal compliance.

When personal data is no longer required, it will be deleted or anonymised where appropriate, subject to applicable legal retention requirements.

10. How We Protect Your Data

We take reasonable security measures to protect personal data against unauthorised access, disclosure, alteration, or loss.

These measures may include:

HTTPS encryption for website communications
Use of payment providers with appropriate payment security safeguards
Restricting access to customer information to authorised personnel
Access controls and additional security measures for administrative accounts

No system is completely secure. If a personal data breach occurs, AVSAR will take appropriate steps and provide notifications to affected individuals and relevant authorities where required by applicable law.

11. Your Rights

Subject to applicable law, you may have the right to:

Access: Request information about personal data we process.
Correction: Request correction of inaccurate or incomplete personal data.
Erasure: Request deletion of personal data, subject to legal retention requirements.
Withdraw consent: Withdraw consent for processing based on consent.
Grievance redressal: Raise a complaint about how your personal data is handled.
Nominate: Nominate another person to exercise applicable rights on your behalf in circumstances recognised by law.

To exercise your rights, contact info@avsarclothing.com. We may need to verify your identity before acting on your request.

We will respond within the period required under applicable law.

12. Grievance Officer

For complaints or concerns about the handling of your personal data, please contact AVSAR using the following details:

Email: info@avsarclothing.com

Phone: +91 87993 96106

Address: 3/2885 C Paiki Plot No 9A, Paiki Plot 5, Ground Floor, Maliniwadi, Surat 395002, Gujarat, India

We aim to acknowledge complaints within 48 hours and resolve them within 30 days, subject to the nature of the complaint and applicable legal requirements.

Where applicable, you may escalate your complaint to the relevant authority in accordance with the law.

13. Children's Data

Our store is intended for adults and is not directed at children under 18.

We do not knowingly collect personal data from children. Where applicable, we will comply with legal requirements relating to children's personal data, including restrictions on tracking, behavioural monitoring, and targeted advertising.

If you believe a child has provided personal data to us, please contact info@avsarclothing.com so we can review the matter and take appropriate action.

14. Product Imagery

Some product visuals on this website and in our advertising may feature AI-generated models.

The garment shown is our actual product, and we aim to represent its fabric, colour, and embroidery as accurately as possible. Photographs of the physical garment may also be provided where available.

If a product you receive differs materially from its description or has an eligible defect, please contact us for assistance under our Return & Exchange Policy.

15. Links to Other Websites

Our website may contain links to third-party websites or services.

AVSAR is not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before sharing personal information with them.

16. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business practices, technology, or applicable law.

The revised version will be published on this page with an updated “Last updated” date. Where required, we will notify you of significant changes through appropriate communication channels.